Privacy Policy

1. Introduction

Monsoon Digital values your privacy. This Privacy Policy outlines how Monsoon Digital, located at 23 Rainbird Lane, Level 3, Melbourne, VIC, 3000, Australia, collects, uses, maintains, and discloses information collected from users (each, a "User") of the Monsoon Digital website ("Site") and our services. This privacy policy applies to the Site and all products and services offered by Monsoon Digital.

By using our Site and services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

2. Information Collection

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, and company details.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities or receiving specific services.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

3. How We Use Collected Information

Monsoon Digital may collect and use Users' personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We may use feedback you provide to improve our products and services.
• To run a promotion, contest, survey, or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Compliance with Australian Privacy Laws

Monsoon Digital operates in compliance with all relevant Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are committed to protecting your personal information in accordance with these laws.

7. Your Rights

Under Australian privacy laws, you have the right to access the personal information we hold about you and to request that it be corrected or updated. If you would like to exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

Monsoon Digital has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Monsoon Digital
23 Rainbird Lane, Level 3,
Melbourne, VIC, 3000
Australia
Phone: +61 3 9088 1234
Email: info@monsoondigital.com.au